Other players' deck sleeves aren't visible

  1. Bug description
    When playing against other players or spectating other players’ matches, other players’ deck sleeves won’t appear on their cards, instead showing the default card back. The Safe Mode option is disabled on the observer end and Incognito is disabled on the player end.

  2. Bug reproduction steps

  • Find another player who you know has deck sleeves
  • Ensure that the other player has Incognito disabled, and that you have Safe Mode disabled
  • Either enter a match with them or spectate a match that they’re participating in
  • Observe your feed of the game vs their feed of the game
  1. Screenshot OR error code
    Spectator view:

    Player view:

  2. Expected behavior
    Other players’ sleeves should appear on their decks when you have Safe Mode disabled and the other player has Incognito disabled.

  3. What OS are you using
    Windows 11


Thank you for making a bug report.

Sleeves and mats are not made visible to other players unless you are a VIP member. VIP status is earned by making a $5 USD donation to help maintain the servers.

You can find out more about the VIP status benefits by visiting the post at the following discord link in the Duelist Unite discord server: Discord