Keep getting disconnected from the server

  1. Bug description
    Upon clicking the “Online” option in the main menu, the game redirects me to the usual loading screen: however, after a short period of time (usually 5-10 seconds), the game brings me back to the menu and the error message “Disconnected from the server” appears at the top of the screen. The issue persists even after multiple tries. I made sure to give the Discord application all the authorizations required, and I also checked whether the firewall and/or any antivirus program was interfering.

  2. Bug reproduction steps
    The only step to reproduce the bug consists in clicking the “Online” option in the starting menu

  3. Screenshot OR error code
    Cattura di schermata (461)

  4. Expected behavior
    Normally, I should have been redirected to the lobby screen

  5. If you have issues with connecting, please attach your Player.log file

Player.log file

Loading player data from C:/YGO Omega/YGO Omega_Data/data.unity3d
Initialize engine version: 2020.1.6f1 (fc477ca6df10)
[Subsystems] Discovering subsystems at path C:/YGO Omega/YGO Omega_Data/UnitySubsystems
GfxDevice: creating device client; threaded=1
d3d11: QueryInterface(IDXGIFactory5) failed (80004002).
Direct3D:
Version: Direct3D 11.0 [level 11.1]
Renderer: Intel® HD Graphics Family (ID=0xa16)
Vendor: (null)
VRAM: 1760 MB
Driver: 10.18.14.4264
D3D11 device created for Microsoft Media Foundation video decoding.
Initializing input.

New input system (experimental) initialized
Input initialized.

Initialized touch support.

UnloadTime: 0.836268 ms
<color=#0099bc>DOTWEEN ► Couldn’t load Modules system
UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])
UnityEngine.Logger:Log(LogType, Object)
UnityEngine.Debug:LogError(Object)
DG.Tweening.Core.DOTweenComponent:Awake()

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)

Unloading 5 Unused Serialized files (Serialized files now loaded: 0)

Unloading 3 unused Assets to reduce memory usage. Loaded Objects now: 932.
Total: 2.978702 ms (FindLiveObjects: 0.318621 ms CreateObjectMapping: 0.217323 ms MarkObjects: 2.429371 ms DeleteObjects: 0.012941 ms)

Unloading 3 Unused Serialized files (Serialized files now loaded: 52)

Unloading 0 unused Assets to reduce memory usage. Loaded Objects now: 6693.
Total: 100.619882 ms (FindLiveObjects: 0.876430 ms CreateObjectMapping: 0.815294 ms MarkObjects: 98.910755 ms DeleteObjects: 0.016511 ms)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)
Requested atlas: CardS10
UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])
UnityEngine.Logger:Log(LogType, Object)
UnityEngine.Debug:Log(Object)
<>c:ced(String, Action1) UnityEngine.Events.UnityAction2:Invoke(T0, T1)
UnityEngine.U2D.SpriteAtlasManager:RequestAtlas(String)

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)

Unloading 0 unused Assets to reduce memory usage. Loaded Objects now: 6693.
Total: 108.445278 ms (FindLiveObjects: 2.013022 ms CreateObjectMapping: 2.372698 ms MarkObjects: 104.036353 ms DeleteObjects: 0.022312 ms)

Unloading 1 Unused Serialized files (Serialized files now loaded: 52)

Unloading 9 unused Assets to reduce memory usage. Loaded Objects now: 6805.
Total: 177.907269 ms (FindLiveObjects: 1.691278 ms CreateObjectMapping: 3.429858 ms MarkObjects: 172.721873 ms DeleteObjects: 0.062921 ms)

System.Net.Sockets.SocketException (0x80004005): Connection reset by peer
at System.Net.Sockets.Socket.Send (System.Byte[] buffer, System.Int32 offset, System.Int32 size, System.Net.Sockets.SocketFlags socketFlags) [0x00000] in <00000000000000000000000000000000>:0
at fr.cjy (System.Byte[] a) [0x00000] in <00000000000000000000000000000000>:0
at fr.ffz () [0x00000] in <00000000000000000000000000000000>:0
UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])
UnityEngine.Logger:Log(LogType, Object)
UnityEngine.Debug:Log(Object)
fr:cjy(Byte[])
fr:ffz()

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 0 unused Assets to reduce memory usage. Loaded Objects now: 6806.
Total: 77.722032 ms (FindLiveObjects: 1.411927 ms CreateObjectMapping: 1.267789 ms MarkObjects: 75.024466 ms DeleteObjects: 0.015172 ms)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 1 unused Assets to reduce memory usage. Loaded Objects now: 6805.
Total: 83.013188 ms (FindLiveObjects: 2.104057 ms CreateObjectMapping: 3.903773 ms MarkObjects: 76.838908 ms DeleteObjects: 0.164665 ms)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 0 unused Assets to reduce memory usage. Loaded Objects now: 6805.
Total: 96.414892 ms (FindLiveObjects: 1.168276 ms CreateObjectMapping: 0.779594 ms MarkObjects: 94.444710 ms DeleteObjects: 0.021866 ms)

Probably you were playing when the server was undergoing maintenance. Test again and let us know.

I tried connecting a few more times now, but I keep getting the same error over and over again and I am unable to get past the starting menu. Below I will leave the content of the player.log file, as a spoiler, like I did in the original post.

Player.log

Loading player data from C:/YGO Omega/YGO Omega_Data/data.unity3d
Initialize engine version: 2020.1.6f1 (fc477ca6df10)
[Subsystems] Discovering subsystems at path C:/YGO Omega/YGO Omega_Data/UnitySubsystems
GfxDevice: creating device client; threaded=1
d3d11: QueryInterface(IDXGIFactory5) failed (80004002).
Direct3D:
Version: Direct3D 11.0 [level 11.1]
Renderer: Intel® HD Graphics Family (ID=0xa16)
Vendor: (null)
VRAM: 1760 MB
Driver: 10.18.14.4264
D3D11 device created for Microsoft Media Foundation video decoding.
Initializing input.

New input system (experimental) initialized
Input initialized.

Initialized touch support.

UnloadTime: 0.713550 ms
Unloading 5 Unused Serialized files (Serialized files now loaded: 0)

Unloading 3 unused Assets to reduce memory usage. Loaded Objects now: 942.
Total: 2.943448 ms (FindLiveObjects: 0.326653 ms CreateObjectMapping: 0.244097 ms MarkObjects: 2.355740 ms DeleteObjects: 0.016511 ms)

Unloading 3 Unused Serialized files (Serialized files now loaded: 52)

Unloading 0 unused Assets to reduce memory usage. Loaded Objects now: 6703.
Total: 95.308645 ms (FindLiveObjects: 1.521704 ms CreateObjectMapping: 1.220041 ms MarkObjects: 92.541464 ms DeleteObjects: 0.024544 ms)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)
Requested atlas: CardS10
UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])
UnityEngine.Logger:Log(LogType, Object)
UnityEngine.Debug:Log(Object)
Manager.<>c:b__49_0(String, Action1) System.Action2:Invoke(T1, T2)
UnityEngine.U2D.SpriteAtlasManager:RequestAtlas(String)

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)

Unloading 0 unused Assets to reduce memory usage. Loaded Objects now: 6703.
Total: 88.390470 ms (FindLiveObjects: 1.991603 ms CreateObjectMapping: 1.293671 ms MarkObjects: 85.075298 ms DeleteObjects: 0.028560 ms)

Unloading 1 Unused Serialized files (Serialized files now loaded: 52)

Unloading 5 unused Assets to reduce memory usage. Loaded Objects now: 6814.
Total: 148.324185 ms (FindLiveObjects: 1.631035 ms CreateObjectMapping: 2.022394 ms MarkObjects: 144.155341 ms DeleteObjects: 0.514523 ms)

System.Net.Sockets.SocketException (0x80004005): Connection reset by peer
at System.Net.Sockets.Socket.Send (System.Byte[] buffer, System.Int32 offset, System.Int32 size, System.Net.Sockets.SocketFlags socketFlags) [0x00000] in <00000000000000000000000000000000>:0
at Manager.Network.Send (System.Byte[] packet) [0x00000] in <00000000000000000000000000000000>:0
at Manager.Network.FixedUpdate () [0x00000] in <00000000000000000000000000000000>:0
UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])
UnityEngine.Logger:Log(LogType, Object)
UnityEngine.Debug:Log(Object)
Manager.Network:Send(Byte[])
Manager.Network:FixedUpdate()

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 0 unused Assets to reduce memory usage. Loaded Objects now: 6815.
Total: 90.633310 ms (FindLiveObjects: 1.268682 ms CreateObjectMapping: 2.030872 ms MarkObjects: 87.311444 ms DeleteObjects: 0.020974 ms)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 1 unused Assets to reduce memory usage. Loaded Objects now: 6814.
Total: 91.693148 ms (FindLiveObjects: 1.453874 ms CreateObjectMapping: 1.570345 ms MarkObjects: 88.474811 ms DeleteObjects: 0.192779 ms)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 0 unused Assets to reduce memory usage. Loaded Objects now: 6814.
Total: 90.103168 ms (FindLiveObjects: 1.492698 ms CreateObjectMapping: 1.000933 ms MarkObjects: 87.586332 ms DeleteObjects: 0.020974 ms)

Unloading 1 Unused Serialized files (Serialized files now loaded: 52)

Unloading 10 unused Assets to reduce memory usage. Loaded Objects now: 6847.
Total: 151.671487 ms (FindLiveObjects: 1.102231 ms CreateObjectMapping: 0.921501 ms MarkObjects: 149.586619 ms DeleteObjects: 0.060690 ms)

System.Net.Sockets.SocketException (0x80004005): Connection reset by peer
at System.Net.Sockets.Socket.Send (System.Byte[] buffer, System.Int32 offset, System.Int32 size, System.Net.Sockets.SocketFlags socketFlags) [0x00000] in <00000000000000000000000000000000>:0
at Manager.Network.Send (System.Byte[] packet) [0x00000] in <00000000000000000000000000000000>:0
at Manager.Network.FixedUpdate () [0x00000] in <00000000000000000000000000000000>:0
UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])
UnityEngine.Logger:Log(LogType, Object)
UnityEngine.Debug:Log(Object)
Manager.Network:Send(Byte[])
Manager.Network:FixedUpdate()

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 1 unused Assets to reduce memory usage. Loaded Objects now: 6831.
Total: 92.065764 ms (FindLiveObjects: 1.606045 ms CreateObjectMapping: 1.513225 ms MarkObjects: 88.908563 ms DeleteObjects: 0.035254 ms)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 1 unused Assets to reduce memory usage. Loaded Objects now: 6830.
Total: 89.925115 ms (FindLiveObjects: 0.987546 ms CreateObjectMapping: 1.404341 ms MarkObjects: 87.351606 ms DeleteObjects: 0.179838 ms)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 0 unused Assets to reduce memory usage. Loaded Objects now: 6830.
Total: 91.445480 ms (FindLiveObjects: 1.299473 ms CreateObjectMapping: 1.078134 ms MarkObjects: 89.046900 ms DeleteObjects: 0.019189 ms)

Unloading 1 Unused Serialized files (Serialized files now loaded: 52)

Unloading 10 unused Assets to reduce memory usage. Loaded Objects now: 6847.
Total: 128.207348 ms (FindLiveObjects: 1.614970 ms CreateObjectMapping: 2.196876 ms MarkObjects: 124.274123 ms DeleteObjects: 0.117363 ms)

System.Net.Sockets.SocketException (0x80004005): Connection reset by peer
at System.Net.Sockets.Socket.Send (System.Byte[] buffer, System.Int32 offset, System.Int32 size, System.Net.Sockets.SocketFlags socketFlags) [0x00000] in <00000000000000000000000000000000>:0
at Manager.Network.Send (System.Byte[] packet) [0x00000] in <00000000000000000000000000000000>:0
at Manager.Network.FixedUpdate () [0x00000] in <00000000000000000000000000000000>:0
UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])
UnityEngine.Logger:Log(LogType, Object)
UnityEngine.Debug:Log(Object)
Manager.Network:Send(Byte[])
Manager.Network:FixedUpdate()

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 1 unused Assets to reduce memory usage. Loaded Objects now: 6831.
Total: 89.729659 ms (FindLiveObjects: 1.631481 ms CreateObjectMapping: 1.870669 ms MarkObjects: 86.190916 ms DeleteObjects: 0.034807 ms)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 1 unused Assets to reduce memory usage. Loaded Objects now: 6830.
Total: 95.585765 ms (FindLiveObjects: 1.033955 ms CreateObjectMapping: 1.345882 ms MarkObjects: 92.917205 ms DeleteObjects: 0.287830 ms)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 0 unused Assets to reduce memory usage. Loaded Objects now: 6830.
Total: 92.732904 ms (FindLiveObjects: 1.493590 ms CreateObjectMapping: 2.700244 ms MarkObjects: 88.520774 ms DeleteObjects: 0.017850 ms)

Unloading 1 Unused Serialized files (Serialized files now loaded: 52)

Unloading 12 unused Assets to reduce memory usage. Loaded Objects now: 6847.
Total: 133.253961 ms (FindLiveObjects: 1.569452 ms CreateObjectMapping: 1.645761 ms MarkObjects: 129.971364 ms DeleteObjects: 0.066937 ms)

System.Net.Sockets.SocketException (0x80004005): Connection reset by peer
at System.Net.Sockets.Socket.Send (System.Byte[] buffer, System.Int32 offset, System.Int32 size, System.Net.Sockets.SocketFlags socketFlags) [0x00000] in <00000000000000000000000000000000>:0
at Manager.Network.Send (System.Byte[] packet) [0x00000] in <00000000000000000000000000000000>:0
at Manager.Network.FixedUpdate () [0x00000] in <00000000000000000000000000000000>:0
UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])
UnityEngine.Logger:Log(LogType, Object)
UnityEngine.Debug:Log(Object)
Manager.Network:Send(Byte[])
Manager.Network:FixedUpdate()

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 1 unused Assets to reduce memory usage. Loaded Objects now: 6831.
Total: 91.478503 ms (FindLiveObjects: 1.979108 ms CreateObjectMapping: 1.548479 ms MarkObjects: 87.909415 ms DeleteObjects: 0.040162 ms)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 1 unused Assets to reduce memory usage. Loaded Objects now: 6830.
Total: 98.208361 ms (FindLiveObjects: 1.103570 ms CreateObjectMapping: 1.228073 ms MarkObjects: 95.682154 ms DeleteObjects: 0.193671 ms)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 0 unused Assets to reduce memory usage. Loaded Objects now: 6830.
Total: 94.214446 ms (FindLiveObjects: 1.419067 ms CreateObjectMapping: 1.852820 ms MarkObjects: 90.924710 ms DeleteObjects: 0.015619 ms)

Unloading 1 Unused Serialized files (Serialized files now loaded: 52)

Unloading 102 unused Assets to reduce memory usage. Loaded Objects now: 8386.
Total: 166.160250 ms (FindLiveObjects: 1.803286 ms CreateObjectMapping: 2.919351 ms MarkObjects: 161.172988 ms DeleteObjects: 0.263286 ms)

System.Net.Sockets.SocketException (0x80004005): Connection reset by peer
at System.Net.Sockets.Socket.Send (System.Byte[] buffer, System.Int32 offset, System.Int32 size, System.Net.Sockets.SocketFlags socketFlags) [0x00000] in <00000000000000000000000000000000>:0
at Manager.Network.Send (System.Byte[] packet) [0x00000] in <00000000000000000000000000000000>:0
at Manager.Network.FixedUpdate () [0x00000] in <00000000000000000000000000000000>:0
UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])
UnityEngine.Logger:Log(LogType, Object)
UnityEngine.Debug:Log(Object)
Manager.Network:Send(Byte[])
Manager.Network:FixedUpdate()

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 0 unused Assets to reduce memory usage. Loaded Objects now: 8386.
Total: 118.129295 ms (FindLiveObjects: 1.762678 ms CreateObjectMapping: 1.895659 ms MarkObjects: 114.448646 ms DeleteObjects: 0.021420 ms)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 1 unused Assets to reduce memory usage. Loaded Objects now: 8385.
Total: 119.622885 ms (FindLiveObjects: 1.690385 ms CreateObjectMapping: 3.195578 ms MarkObjects: 114.653473 ms DeleteObjects: 0.079878 ms)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 0 unused Assets to reduce memory usage. Loaded Objects now: 8385.
Total: 119.293108 ms (FindLiveObjects: 1.535091 ms CreateObjectMapping: 1.363732 ms MarkObjects: 116.367064 ms DeleteObjects: 0.025436 ms)

Unloading 1 Unused Serialized files (Serialized files now loaded: 52)

Unloading 27 unused Assets to reduce memory usage. Loaded Objects now: 8385.
Total: 161.824063 ms (FindLiveObjects: 1.556511 ms CreateObjectMapping: 3.002353 ms MarkObjects: 157.146051 ms DeleteObjects: 0.117363 ms)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 0 unused Assets to reduce memory usage. Loaded Objects now: 8386.
Total: 123.927835 ms (FindLiveObjects: 2.004544 ms CreateObjectMapping: 1.123651 ms MarkObjects: 120.768402 ms DeleteObjects: 0.029899 ms)

Unloading 1 Unused Serialized files (Serialized files now loaded: 52)

Unloading 74 unused Assets to reduce memory usage. Loaded Objects now: 9636.
Total: 186.115545 ms (FindLiveObjects: 2.275416 ms CreateObjectMapping: 2.919351 ms MarkObjects: 180.679358 ms DeleteObjects: 0.239635 ms)

Unloading 0 Unused Serialized files (Serialized files now loaded: 52)

Unloading 0 unused Assets to reduce memory usage. Loaded Objects now: 9636.
Total: 146.470472 ms (FindLiveObjects: 2.003205 ms CreateObjectMapping: 2.201785 ms MarkObjects: 142.235584 ms DeleteObjects: 0.028560 ms)

You didn’t play the game for a couple of months. You’re probably behind in a lot of updates. I think you should uninstall and reinstall.

I uninstalled and reinstalled Omega through the download channel in the Discord Server. Apparently the error is still there; to make sure nothing else was interfering, I whitelisted the program again in order for the firewall not to hinder its functioning.

solved.

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